The health and well-being of our guests and employees are of paramount importance. With the ongoing development of the COVID-19, we are closely monitoring the World Health Organization’s statements regarding the COVID-19 and following guidelines from them and the local health departments.
Waterfront Suites has implemented a series of precautionary measures to ensure a healthy and safe environment for all:
Enhanced Hygienic Practices:
- Only pre-registered visitors are allowed to enter the Residence.
- All guests and visitors are requested to have body temperature check upon entering the premises.
- All check-in guests and visitors are required to fill up the Health Declaration Form which includes the requirement to provide past travel records within the last 14 days.
- All guests and visitors are advised to apply clinically certified hand sanitizer that is installed at the Residence’s lobby.
- Increased the frequency of cleaning and disinfection of public areas such as lifts, door handles, telephones, washrooms and lobby.
- Residence’s public area and high-touch points have been disinfected with nano-photocatalyst coating technology that continuously decomposes pathogens while purifying indoor air.
- All employees must measure body temperature every day.
- All employees are required to wear surgical masks during their duties.
- Housekeeping team who have access to guest rooms and in contact with guests’ belongings are required to wear gloves.
- Our team are having ongoing briefings and enhanced operating protocols in response to the latest development of the outbreak.
- Personal protective equipment and gear are in place to protect our team in handling suspected case.
- Maintenance work is in place to ensure good ventilation and maintain a safe and comfortable living environment within the premises.
- Operation teams are briefed and vigilant to look out for any individual that is unwell.
- Flexibility is extended to bookings that have been affected by the outbreak. If you need to make or adjust a reservation, please contact our Sales Team for details.
Tel: +852 2178 2288
For the most updated information, please refer to the Centre for Health Protection of Hong Kong or your local health authority.