The health and well-being of our guests and employees are of paramount importance. With the ongoing development of the COVID-19, we are closely monitoring the World Health Organization’s statements regarding the COVID-19 and following guidelines from them and the local health departments.

Waterfront Suites has implemented a series of precautionary measures to ensure a healthy and safe environment for all:


Enhanced Hygienic Practices:

  • All guests and visitors are required to have their body temperature checked upon entering the Property premises.
  • All check-in guests and visitors are required to fill up the Health Declaration Form which includes past travel records within the last 14 days.
  • All guests and visitors are advised to apply a clinically certified hand sanitizer that is installed in the lobby.
  • Increased the frequency of cleaning and disinfection of public areas such as lifts, door handles, telephones, washrooms and lobby.


Our Team:

  • All employees must measure their body temperature daily.
  • All employees are required to wear surgical masks when carrying out their duties.
  • Community Team and Housekeeping team who have access to guest rooms and are in contact with guests’ belongings are required to wear gloves.
  • Our teams are constantly undergoing briefings while following enhanced operating protocols in response to the latest development of the outbreak.
  • Personal protective equipment and gear are in place to protect our team in handling suspected cases.
  • Maintenance and preventive work are in place to ensure good ventilation and maintain a safe and comfortable living environment within the premises.
  • Operation teams are briefed and are tasked to stay vigilant to look out for any unwell individual.


Your Bookings:

  • Flexibility is extended to bookings that have been affected by the outbreak. If you need to make or adjust a reservation, please contact our Sales Team for details.
    Tel: +852 2178 2288


For the most updated information, please refer to the Centre for Health Protection of Hong Kong or your local health authority.