Impeccable service - we stayed in for 10 months, quite a long time. The property is elegant, always clean, tidy with warm welcoming smile from the staffs. You will be surprised every day. It’s extremely difficult to maintain that type of standard on a normal occasion, they did it with all the challenges we had here in the past 10 months. Our applause and appreciation to all the staffs and management, obviously the management runs the ship tight. All their staffs are very good, the guard, housekeeping and front desk. Thanks to all we had a memorable few months, special thanks to Vic and Vincent, they gave us very good orientation about the area, on top of that whenever we need help, they are there for us.
Great Hospitality at the Waterfront Suites. The service sets this place apart. They host (free) events for the holidays that include wine, beer and fun snacks. Vic, Mona and Allen are all super nice. They helped us get acclimated by telling us where we could find anything we want (from food to bars to household good to areas to check out). The furnishings of the apartments were great. Amazing view and a comfortable bed with enough amenities to get us through a month in temp housing. We know others who have stayed here for months on end and won't leave because they love it.
I highly recommend Waterfront Suites!!! It was a wonderful, joyful and impressive stay for me and my husband in Waterfront Suites during November 2019 to February 2020. The room was clean, cozy and modern pairing with a beautiful seaview while the front office staff Vincent, Andy, James, Jeffery, Mona and Vic were all so so friendly, nice, attentive and helpful to us and in fact to all the guests here. Prior to the stay in Waterfront Suites, we actually had stayed in a reputable hotel located in North Point for a 3 contracted months, but it was not as excellent as Waterfront Suites in terms of the staff, the room, common area and the service standard, so with the comparison, we found Waterfront Suites was exceedingly excellent!
Missed Waterfront so much!!! During the past 3 months in Waterfront, my wife and I greatly enjoyed the friendly and attentive services of all of the staff there. Really made us feeling at home all the time. Vincent and the community team, Andy, James, Jeffrey, Mona, Vic, thank you so much! Location wise, we've never felt so close to the Victoria Harbour. The harbour view outside your balcony is spectacular, be it day or night! Highly recommend our friends to stay at Waterfront....5 thumbs-up!!!
Great short-to-long term stay in Hong Kong! I completed an assignment in Hong Kong with my company and stayed at Waterfront from July 2019 - February 2020. Overall, I would recommend the housing to anyone coming to Hong Kong. The staff are absolutely amazing and make you feel right at home. In terms of location, it is on Hong Kong Island which is great and close to the MTR/bus lines. It is about 30 minutes away by public transportation from the Central area, so if living in the middle of everything is your prime goal this might not be the best option, but if you wanted a quieter location by the Sea then it's great. I've listed pros and cons below as well for an easier read. Pros: - Staff make you feel like family - Free breakfast and happy hour every day - Smaller building so it's easy to get to know your neighbors during HH - On the water/ Sea views - Yogarden (beautiful views and common space) - Housekeeper twice a week - Gated with card/phone app entry and guard downstairs - Gym is usually empty / laundry is available on same floor Cons: - Location isn't Central/Wan Chai/Mid-Levels (but again this is dependent on preference) - Depending on how long your stay is, you tend to run out of Western food options quickly and most are over-priced/not great - Wasn't a big deal to me, but you have to pay extra to use the BBQ/rent the pool area outside.
Nice modern accommodation - We stayed at Waterfront Suites from 3rd November 19 till 1st February 20. It was nice living in such a modern apartment which was well maintained. The staff was very friendly and helpful all the time.
The area is very quiet, close to MTR and buses and the view to the sea is just awesome. The Christmas party organized by the staff was a blast and was a perfect opportunity to get to know other tenants.
Great Place to be in Hong Kong - I was living at Lanson for 30 days and I loved, not only the nice apartment but also the good service from everybody there, the breakfast is just delicious as you need, and the happy hour after 6:30pm allows you to make new friends every day. Totally recommend!!!
Our family had a good time for two months. My children Lindsay & Lincoln, they all say the most memorable thing is that every staff member is kind, warm and helpful. Lindsay will not forget the snacks in the lobby ~😍
A pleasurable stay that should not be missed.
Quality service - I would highly recommend Waterfront Suites. This place is very nicely designed as the rooms are very stylish with high quality equipment. The facilities and amenities are great, including a common space on the 25th floor with spectacular view of Victoria Harbour. The lounge on the ground floor is very comfortable, with breakfast and happy hour everyday. The gym is not very big, but is equipped well enough for a light workout. Additionally, you can reserve their terrace / pool side area for private gatherings with the use of their barbecue grill. I would like to give a big thumbs up to all of the staff. They are all very passionate and welcoming. They are all super friendly, walking you through everything during check in, very responsive if you have any questions or need anything. The team made our stay even more enjoyable. Would highly recommend Waterfront Suites for your stay in Hong Kong.
Well Pampered - I love Waterfront Suites' panoramic views, top-notch facilities and room fittings. But what makes this place special is the people who work behind the scenes. A big thank you to Christina, Vincent, James, Monna, Andy (and anyone else whom I have missed) for your can-do spirit, and for promptly attending to every request or query I had. I look forward to seeing you all again!
Perfect trip -Very nice view ! Place is nice and clean ~ We love the staff there , such sweet people just like family~ lol we had a BBQ BDAY party there ~ we enjoyed it really ~ love it~ love it ~ we highly recommend.
Outstanding home away from home - excellent facilities, service/people and food! I was fortunate to spend a month living in waterfront suites in August and I have to say that this is the best service apartment I have ever stayed in.
For starters the people were excellent-extremely welcoming and accommodating & took the time to walk me through the apartment. They even arranged to bring me around the neighbourhood! They went above and beyond to make each guest feel comfortable, learning our names and saying hello every time-the manager Vincent also ensured that he and his team followed up our requests and enquiries and I never had to repeat a request - his team knew exactly what to follow up on!
The room itself is also top notch-outfitted with premium fittings, fixtures and items. The layout is also Squarish and well designed with two little balconies that gave a fantastic view of the sea (I particularly loved running along the promenade). But I think what topped it off was the thoughtful happy hour and breakfasts daily - it was a lovely touch to round out a fantastic experience. (I loved the red wine so much I ordered half dozen bottles!) Overall - this is an extremely well situated lovely property that will leave you feeling well rested and taken care of!
Lovely stay ever.The place has a very nice view. The rooms and appliances were also luxurious. It has the fastest internet in HK. Most of all staffs at WFS are excellent friends to be with. I sure would love to stay again.
Apartment has very nice view with great design. Has balcony which you can breathe fresh air everyday. Excellent service. Staffs are very friendly. We enjoyed very much of the stay. Very convenient to subway, restaurants, and supermarkets.
I had a pleasure to spend over a month here and I can truly recommend this place! Entire staff is very nice and helpful! I really felt like at home there! I’m not gonna even mention grab and go breakfast and evening cocktails that are being served everyday! it was really great! I hope I will have an opportunity to get back!
On behalf of my family I would like to thank you and the entire team at Waterfront Suites for your wonderful hospitality during our stay in Hong Kong. We indeed felt at home away from home. We would like to commend all the staff for the courtesy and professionalism- from the front desk to cleaners. They all treated us so well. Please convey our sincere appreciation. Certainly we will recommend Waterfront Suites to any guests who will be staying in HK for longer period.
The BEST home away from home!
I have truly enjoyed my 3-month stay at the WFS. I will miss waking up to and unwinding from the beautiful unobstructed sea view day and night, the best quality service and care by the most amazing community team (Andy, James, Monna, Charlotte, Vincent, Jeffrey, the security and housekeeping staff). They go above and beyond to make sure that guests are well taken care of and situated. The facility, amenities and guest activities are well designed and thought out. All is all, WFS is a gem in every aspect and I would recommend this place 1000%.
Highly recommended Waterfront Suites where our family spent our last month in HK in their 2 bedrooms. Very high service standard who are all genuine and passionate. We are totally spoiled especially our kids. We made some great friendship with the neighbors, missing the morning breakfast and evening cocktail
(Very high quality food), missing the neighborhood and beautiful harbour view!
Sending our best wishes to the Community Team, the security guards, housekeeping and engineering team. You all have done so much to us during our stay!! Much appreciated and wishing you all the very best! 🙏🙏
It is a very high quality building with everything you need. Beautiful view of the harbour and the soaring kites (sea eagles). All the furniture, linens etc are lovely quality. The gym is fantastic. The staff are EXTREMELY helpful - they really try to anticipate your needs. Will definitely stay here again.
Highly recommended. All new amazingly designed apartments. Staff were excellent, friendly & helpful recommending nearby restaurants. Great location close to the water and the MTR. Had such a lovely experience staying at WFS. Stayed for a month and felt like a community coming home to drinks in the lounge and chatting with other guests.
Excellent service, view and convenient location. I enjoyed my stay very much here and recommend anyone who wants to have a pleasant stay here in Hong Kong! Thumbs up👍🏽👍🏽!!
We would like to commend all the staff for the courtesy and professionalism- from the front desk to cleaners. They all treat us so well. Please convey our sincere appreciation. Certainly we will recommend Waterfront Suites to any guests who will be staying in HK for longer period.
We were really impressed with Waterfront Suites in Hong Kong thanks to its unique location on East Hong Kong island, amazing sea views and thoughtful design that caters to the health-conscious.
Located near Shau Kei Wan, it's only a few minutes away from Hong Kong's central business district, and the complimentary shuttle bus makes it that much easier to get around.
We especially liked the compact gym'brary (gym + library) and colourful yoga'rden (yoga + garden), which offered plenty of space and options to get in a workout. The swimming pool on the ground floor was also a nice touch.
The suites themselves have everything you need for a comfortable stay, including stylish furnishings, fully-equipped kitchenettes and Wi-Fi and television channels. We also enjoyed the complimentary breakfast and cocktails/canapes each day where we had the chance to meet other members.
The staff are also very friendly and go the extra mile to help guide you around the neighbourhood and beyond. All in all, Waterfront Suites is a great place to stay in Hong Kong where you'll feel like you're one with the community!
Great location, close to MTR, nice view on the bay, both western and local restaurant are few minutes’ walk from the WFS. The staff is very friendly and helpful. Open bar available every day from 7:30pm and it’s great to enjoy a glass of Chianti after a long day of work! The gym is good too with a view on the bay.
Excellent location, wonderful view, nice apartment. And most important, a very professional and friendly staff. I strongly recommend the WFS.
Excellent location - quiet and near waterfront. Apartments are well appointed - fresh and new. Staff are absolutely amazing - helpful, thoughtful and attentive. Facilities are great too - pool, jacuzzi, gym, rooftop garden and quiet library.
I really like to compliment on the community team here. Everyone whom I’ve met so far has been super helpful and attentive. Nice team here!